Why Choose BIDC?

BIDC is accredited by Joint Commission International (JCI), the international section of USA’s Joint Commission organization that reviews and accredits American hospitals on safety and quality. The JCI checklist includes over standards covering areas from surgical hygiene to the primary source verification and privileging of dentists. The certification by a world-reputable third-party organization indicates the dedication of BIDC’s focus on quality and safety.

BIDC is the first dental clinic in Thailand to achieve the JCI accreditation in the year 2010 marking is a remarkable accomplishment for the country. Our Thailand dental center has maintained the JCI standards evaluation using evident-based measurements for its quality and safety processes over the past 10 years. This means that the treatment and quality standards you receive at BIDC uses the same standards as those within the USA.

The dental center is one of the first medical centers within Thailand to accomplish the American based JCI ambulatory care certification and sets the benchmark as a pioneer within the dental sector within Thailand.

BIDC is also ISO quality certified and has received numerous distinguished awards from both the public and private sector. BIDC dental center and our dental network group received an endorsement of its quality services and trust.

All of BIDC team of dentists are fully licensed by the Thai Dental Council to practice dentistry within Thailand. Many of our dental specialists are board certified in their area of specialty locally or from the USA, Australia or Europe.

Our team of dentists are assigned privileges. Each dentists is credentialed to perform only specified areas of dental treatments based on their qualifications and expertise. This ensures to our patients that they are proper treated by qualified dentists who has been reviewed and evaluated. Dentists’ privileges are re-reviewed every three years. Our Thailand dental center verifies the education certificate of our dentists from primary source. 

BIDC is one of the few dental clinics with registered nurses caring for the health and dental treatment needs of our patients. Our nurses are verified to have undergone and passed nursing certification exams to practice in Thailand. Nurses are re-certified at every 5 years and nurses at BIDC receive English language training and ongoing continuing training and education in caring and ensuring patient safety.

BIDC has been treating international patients from over 43 countries different countries since 2004. A significant percentage of BIDC’s patients come from overseas specially to Thailand for their dental treatments. Facilities in place catering for international patients include:

1. International Call Center : full-time speaking staff fluent in English in replying enquiries online and on the phone.
2. Accommodations & Hotels : BIDC has a 30 room boutique hotel connected and located within BIDC building complex for international patients. The center also has alliances with hotels nearby BIDC at favorably competitive rates for our international patients on request.
3. On-site Dental Laboratory : Enables dentists to work quickly with dental lab technicians in delivering teeth works for quicker treatment completion and adjustments.
4. English-speaking Customer Service : we ensure that our dentists and frontline staff speaks fluent English. Other language support includes Chinese and Burmese.

The management team of BIDC comprises of  staff within the field of quality control, nursing, dentistry and consultancy who has worked internationally and locally. BIDC’s conglomerate company is listed on the Stock Exchange or Thailand. As a public company, transparent accounting and good governance is regulated and audited by external licensed firms. This assures our patients established trust for both treatment services but also on billing and management ethics. 

BIDC ensure patient safety abiding by strict clinical practice standards outlined by JCI standards and also management standards from ISO9001. BIDC has infection prevention and control checks in place to provide a clean, disinfected environment for each patient. Policies are in place to ensure that all our treatment rooms and equipment are properly set up and sterilized daily and after each use. Water used for patient treatment are ultra-violet and ozone filtered. Protective equipment and disposable items are consistently used where possible.

Visitors and patients are encouraged to use hand sanitizer gels in preventing airborne infections. Our staff tracks and monitors hand hygiene adherence daily. Each bottle of hand gel is dated and disposed if left unused within 30 days. Our Thailand dental center traces cleanliness to the most smallest details including where and how general or infectious waste is disposed. Infectious waste is kept and have separate disposal methodology.

Dental instruments at BIDC undergo several rounds of check-point to ensure total safety and total sterilization. At every stage of our dental instrument sterilization process, measurement monitoring are done to double check and re-confirm that instruments are sterile including the use of chemical and biological test indicators.

The BIDC dental center was built specially to function as a dental building with high power suction system fitted throughout the building. The dental complex complies with regulated laws on building and fire safety standards.

Our dental care services, patient concerns, patient safety and clinical quality measures are constantly monitored by a dedicated quality team. Dentists, nurses, staff and patients are encouraged to participate in ensuring and improving BIDC’s process in providing higher level of safety. You are able to find out more about the strict sterilization processes at BIDC. We have devoted a large amount of effort within all operations to incorporate dental sterilization technologies, protocols and infection prevention and controls.