Patient Info

BIDC recognises that going to the dentist may bring anxiety to some. It may be your first time to visiting us at BIDC. We would like to give our patients, their family, relatives and friends as much patient info as possible so you know exactly what to expect when coming for your dental visit. This helps reduce any concerns as much as possible. We are here to service you and answer your questions. 

Our team of customer care and professional dentists are well-experienced in looking after you. Below are some patient information categorities to aid you before, during and after your dental visit to BIDC.

International Patient Services

• Services for international patients
• Accommodations and hotels nearby for our patients
• Travel Information into Thailand

Plan Your Visit

• The care you receive and our scope of service 
• Coming to the dental clinic – dental visit process and what to bring along and expect  

What's on each floor

• Photo gallery of BIDC facilities
• BIDC dental center and our branches of dental clinics

Payment Options

• Information on payments channels at BIDC 
• Insurance claims
• BIDC corporate alliances and insurance companies

 

BIDC in the Media

• BIDC on newspapers and magazines
• BIDC on television and Australia national TV
• BIDC dental events

Service Evaluation and Feedback

• Subscribe to BIDC newsletter 
• Download BIDC online brochure
• Our international patient reviews

It is perfectly normal for you to ask us many questions. All our customer care staff are always happy to answer any of your dental patient info. We want to all our patients to feel welcome. We care for you in privacy with respect.

BIDC has a culture and established record for providing good patient safety and cleanliness. During your visit, a pre-assessment session is performed by a registered nurse prior to meeting your dentist.

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