Plan Your Dental Visit

BIDC is a private organization providing dental treatment service. 

Types of Patients not included in the scope of dental services at BIDC:

1. Children less than 6 years of age
2. Patients that need restrain
3. Patients with severe mental disabilities
4. End-of-life patients and terminally ill patients
5. Patients that need blood or intra venous fluid during treatment
6. Patients that need another medical specialists during treatment including patients still receiving chemo or radiation therapy and patients with oral cancer
7. Patients that needs general anesthesiologist and operating theater for patients and patients requiring procedural sedation
8. Patients between 6 to 12 requiring root canal treatment and/or prosthetic on primary teeth
9. Patients requiring treatment of Temporal Mandibular Disease

Patients not within in the scope of dental services of BIDC are referred to an alternate dental care facility.

The Thai law’s Patient Bill of Rights enforced by the Medical Council protects all patients in Thailand. When considering any overseas treatment it is important to understand that any legal disputes (either medical care or commercial) concerning your care will be decided in the country of treatment, not your country of origin or citizenship.

1. Every patient has the basic rights to receive health service as have been legally enacted in the Thai Constitution BE 2540. The patient is entitled to receive full medical services at their dental visit regardless of their status, race, nationality, religion, social standing, political affiliation, sex, age and the nature of their illness from their medical practitioner.
2. Patients who seek medical services have the rights to receive their complete current information in order to thoroughly understand about their illness from their medical practitioner. Furthermore, the patient can either voluntarily consent or refuse treatment from the medical practitioner treating him/her except in case of emergency or life threatening situation.
3. Patients at risk, in critical condition or near death, are entitled to receive urgent and immediate relief from their medical practitioner as necessary, regardless of whether the patient requests assistance or not.
4. The patient has the right to know the name-surname and the specialty of the practitioner under whose care he/she is in.
5. It is the right of the patient to request a second opinion from other medical practitioner in other specialties, who is not involved in the immediate care of him/her, as well as the right to change the place of medical service or treatment, as requested by the patient, without prejudice.
6. The patient has the rights to expect that their personal information are kept confidential by the medical practitioner, the only exception being in case with the consent of the patient or due to legal obligation.
7. The patient is entitled to demand complete current information regarding his/her role in the research and the risks involved, in order to make decision to participate in/or withdraw from the medical research being carried out by their health care provider.
8. The patient has the right to know or demand full and current information about their medical treatment as appeared in the medical record as requested. With respect to this, the information obtained must not infringe upon other individual’s rights.
9. The father/mother or legal representative may use their rights in place of a child under the age of twenty or who is physically or mentally handicapped wherein they could not exercise their own rights.

1. Patient clarifies any unclear communications before signing consent to receive treatments at their dental visit. 
2. Patient fully discloses important health information to the best of knowledge and ability.
3. Patient fully co-operates and acts on instructions by the medical provider with regards to healthcare policy and legislation on treatment and self-care instructions. This includes taking prescribed medications and coming for follow-up appointments. And informing correspondingly if unable to do so.
4. Patient co-operates and abides on smoking, environmental care, infection prevention and control regulations, policies and procedures of the medical provider.
5. Patient respects your healthcare provider, its staff and other patients or visitors within the medical facility, behaves with dignity and avoid disturbances.
6. Patient inform staff on have any healthcare benefits, insurance and/or privilege claims along with related documents prior to treatment.
7. Patients understands that :
   • The medical professional is qualified to perform treatment and is protected by law from unfair allegations.
   • The medical professional cannot diagnose, prevent or treat every disease or conditions.
   • Every medical procedure has possible risks and incidents even with proper care.
   • Errors can occur due to medical technology or uncontrollable environment factors.
   • The medical provider has the right to provide treatment based on medical professional guidelines under their ability and is able to refer for a second treatment opinion. 
   • The medical provider may advise or refer patients for another treatment(s) for their benefit.
   • Incorrect disclosure of health information by the patient can affect the treatment process and outcome.